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Trezor confirmed that its internal systems, devices, private keys, and wallet backups were not compromised, as the breach occurred entirely on ShipMonk's logistics end

OverviewDebatesRelated claimsTopicsSources
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Trezor should self-host its customer communication and shipping infrastructure

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Hardware wallet makers should never keep customers' home addresses

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A leaked home address turns a hardware wallet owner into a physical target

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A vendor cannot ship a physical device without a shipping address

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Trezor stated that ShipMonk retained customer records from orders placed between November 2019 and August 2021 despite repeatedly providing written assurances that the data had been deleted

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