Frontline workers frequently reject enterprise software tools when the software operates slowly or experiences frequent crashes

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Hadrian uses software across quoting, parts production, and factory workflows to automate precision machining

Serval uses code generation agents to provide enterprise automation and enterprise service management

Designing enterprise software through management proxies frequently leads to the omission of critical frontline operational use cases

SEP's building component software engineering team adopted a shared knowledge mode rather than autonomous agents due to the severe safety consequences of structural failure

Presenting an intentionally imperfect prototype to frontline domain experts accelerates the collection of operational feedback and error identification

Enterprise software tools face rejection by frontline workers when designed primarily to track management metrics rather than assist daily operational tasks

Frontline workers often reject enterprise software tools that require manually extracting and entering information across multiple disparate systems

Fox Corporation adopted Serval company-wide

Health insurance administrative services only entities use 835 and 837 Electronic Data Interchange files for claim data and payment reconciliation with hospitals

As of September 2026, Anthropic had over 11,900 enterprise customers spending $100,000 or more annually

As of September 2026, Anthropic had more than 1,900 customers spending over $1 million annually and approximately 250 customers spending over $10 million annually

The count of Anthropic enterprise customers spending over $100,000 annually increased from approximately 1,500 in December 2025 to nearly 12,000 by September 2026

An Anthropic engineering team completed 12 of 13 UI latency improvement targets within three days of a two-week sprint

Honeywell Technologies' Enterprise Buildings Integrator serves as a deterministic building management automation platform developed over multiple decades

Honeywell Technologies deployed its Experion Cognition software platform at the Borouge ethylene plant in Abu Dhabi to filter false-positive alarms and recommend root causes to operators

AI workflows in restaurant operations automatically update employee work timetables in enterprise resource planning software based on anticipated holiday customer traffic

Computer-using agents interact with software by utilizing the standard graphical user interface in the same manner as a human user

Computer-using agents can perform financial reconciliations by scanning disparate enterprise ledgers lacking APIs to flag discrepancies at month-end

Sales teams utilize computer-using agents to automate lead prospecting and transfer contact data directly into customer relationship management software

OpenAI designed its computer-using interface to display an animated cursor showing real-time agent movements on screen to build user trust