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Keystone reduced its customer data retention policy from 180 days to 90 days following the October 20, 2026 breach

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Keystone announced that it will destroy 18,835 unsold hardware wallets in its inventory to prevent potential counterfeit devices from passing online verification

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An intruder who breached Keystone's website on October 20, 2026, obtained a WebAuth key used during manufacturing to verify device authenticity, which cannot be erased or rewritten once burned into hardware

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Keystone Hardware Wallet confirmed that sensitive cryptographic credentials, including seed recovery phrases and private keys, remained unexposed during the October 20, 2026 unauthorized access to its website

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Hardware wallet makers should never keep customers' home addresses