Public backlash & trust erosion

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Some users and developers, including Aave contributor Marc Zeller, supported the Nano S phaseout, pointing to the need for stronger security and the limited lifespan of aging hardware

Critics warn the Ledger’s Nano S phaseout risks locking DAOs and multisig wallets reliant on legacy Nano S devices, exposing decentralized systems to single-point failure

Tangem ambassadors used the Ledger Nano S phaseout to position the wallet as a user-sovereign alternative, emphasizing features like no backdoors, no recovery phrases and resistance to government overreach

Ledger’s Nano S phaseout has triggered a wave of user outrage and criticism, with many accusing the company of abandoning a widely used device and undermining trust in its long-term commitment to hardware support

Critics say Ledger’s shift reflects a broader tension in web3, whether convenience and hardware cycles undermine self-custody ideals

Users criticized Ledger for phasing out the Nano S, arguing it disregards recent buyers and forces them into unnecessary migrations

Critics accused Ledger of forcing users into new purchases and warned that the Nano S phaseout could expose less tech-savvy users to security risks

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