Some have argued that the exchange’s decision to settle VOXEL contracts at discounted rates forcibly breached user trust.
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Bitget to issue legal letters over VOXEL incident, promises $20M user recovery
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Bitget’s hybrid custody model faced significant criticism from users after the VOXEL incident in April 2025, with community members arguing that the system exposed users to systemic risks, facilitated market manipulation, and breached trader trust through forced contract settlements.
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