Bitget pledged to compensate users who lost money during the April 20, 2025 anomaly

Quotes that support claims

The crypto exchange also plans to compensate users who suffered losses due to the alleged market manipulation and will announce a compensation plan soon, Chen confirmed to Cointelegraph. The Bitget CEO added:

"Upon investigation, certain accounts were found to have potentially engaged in market manipulation, triggering our risk control system," Bitget said in an announcement regarding the incident. "To ensure a fair and secure trading environment, Bitget will initiate a rollback of irregular trades within 24 hours...[for users who] incurred losses during this period, a compensation plan will be offered."