ERC-7828 resolves user confusion by allowing users to interact with simplified, human-readable addresses such as "alice.eth@optimism.eth," instead of confusing hexadecimal strings, making multi-chain operations more intuitive and error-resistant

Quotes that support claims

ERC-7828 - Human readable names for Interoperable Addresses: Defines a human-friendly text format built upon ERC-7930. It leverages decentralized naming registries (like ENS) and potentially curated lists (like shortname registries) to allow users to interact with human-readable names for both addresses and chains (e.g., alice.eth@optimism.eth or bob.eth@arb.short).

ERC-7828, meanwhile, makes addresses human-readable: something like "readonly@decrypt.this," instead of a long string of letters and numbers, making addresses easily recognizable by chain.