Incident details & community reaction

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The VOXEL incident at Bitget was triggered by a malfunction in the platform’s trading system on April 20, 2025, which repeatedly enabled users to exploit narrow price ranges and generate six-figure profits from investments as small as $100.

Bitget’s hybrid custody model faced significant criticism from users after the VOXEL incident in April 2025, with community members arguing that the system exposed users to systemic risks, facilitated market manipulation, and breached trader trust through forced contract settlements.

The $20m VOXEL exploit at Bitget demonstrates ongoing vulnerabilities in crypto exchange infrastructures and contributes to a broader trend of security breaches across the industry.

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